Draft for legal review before launch. Last updated: October 2026.
We provide websites, AI agents and digital marketing as described in a written proposal or package agreed with you. Scope, timeline and fees are set out there. AI agents run on our Wild Reply platform, which relies on trusted third-party providers for AI models, messaging and telephony.
The 14-day pilot is free and covers one website chat or messaging agent, with a capped number of conversations. Voice agents are set up on a paid plan. Either side can end a pilot at any time before a paid plan begins. If you want to continue, you opt in to a monthly plan and we confirm the price in writing first. If you do not, we switch the agent off and you owe nothing.
Prices are in pounds sterling, and we do not charge VAT at present. A one-off set-up fee is payable at the start. Packages are billed monthly or yearly in advance and renew until you cancel, which you can do at the end of any billing period. Allowances such as the number of agents, knowledge base size and voice minutes are set out on our pricing page, and add-ons are charged as listed. Third-party usage costs such as WhatsApp conversation fees, SMS and phone carrier charges are passed on at cost unless stated.
You keep ownership of your content and customer data. We process it on your instructions, under a data processing agreement, using the sub-processors described in our privacy policy. You are responsible for telling your customers how their messages and calls are handled, and for the accuracy of the information you give your agent.
AI agents can make mistakes. We design them to answer only from information you approve and to hand over to a person on uncertain or sensitive topics, but we cannot guarantee every answer. Liability terms are set out in your proposal.