INDUSTRIES · RESTAURANTS & HOSPITALITY

Full tables, fewer missed bookings.

Table bookings, menu questions and event enquiries answered on WhatsApp, Instagram and your website, even during service.

Full tables, fewer missed bookings. illustration
The situation

Where enquiries leak.

Restaurants, cafes, pubs, B&Bs and holiday lets get most enquiries while the team is busy serving. People ask about availability, allergens, dogs, parking and group menus, and book with whoever answers first. An assistant replies straight away and keeps the book full.

Phone rings during service

Nobody can pick up when the room is full.

Repeated questions

Opening times, menus, dietary options and parking asked all day.

Group and event enquiries

Large bookings and private hire wait too long for a quote.

Booking platform fees

Commission eats margin when direct bookings are hard.

What we set up

A system for restaurants & hospitality

Table and room bookings

Offers real availability, confirms and reminds, so fewer tables go empty.

Menu and policy answers

Answers from your approved menus, allergen information, opening hours and house rules.

Group and event enquiries

Collects date, numbers and budget, then passes a clear brief to your manager.

A site that sells

Fast menu, gallery and booking pages that work on a phone.

Example conversation

How it sounds.

A scripted example for this sector. Your assistant uses your own prices, areas and tone.

Allergen questions are sensitive. The assistant only repeats the information you approve and hands anything unclear to a person.

Scripted example, not a real customer.

First 30 days

What happens after you say yes.

A typical start for restaurants & hospitality businesses. Timings depend on how quickly information and approvals arrive.

Week 1

We review your current site, enquiries and reply times, then agree what the assistant should handle.

Weeks 2 and 3

We build and test it with you on real questions from your customers, then connect your calendar and inboxes.

Week 4

It goes live. We review real conversations together and tighten the answers.

What we track

Numbers that matter to you.

Reporting for restaurants & hospitality businesses stays practical and short.

Reply time

How quickly new enquiries get a first response, including evenings and weekends.

Qualified leads

Enquiries that include a name, need and contact details.

Bookings

Appointments, viewings or visits booked from chat or messages.

Handovers

Conversations passed to your team, and why.

Recommended starting point

Start small.

Wild Chat or Wild Connect with a Wild Build business website, plus Local SEO so you show up for "near me" searches.

FAQ

Common questions.

Not here? Ask on WhatsApp or email. We reply within one working day.

Ask on WhatsApp
Can it take table bookings?

Yes. It can book into your reservation system or diary, or collect requests for you to confirm.

Does it handle allergen questions?

Only from information you approve. Anything unclear is passed to a member of staff.

Will it help us get more direct bookings?

That is the aim. Faster replies and a clear booking route reduce reliance on third-party platforms.

Let us look at your restaurants & hospitality business.

A free missed-lead audit shows where enquiries are lost.

Reply, the Wild Web owl