INDUSTRIES · GYMS & FITNESS

More trials booked, more members kept.

Trial bookings, class questions and membership enquiries handled around the clock, so coaches can coach.

More trials booked, more members kept. illustration
The situation

Where enquiries leak.

Gyms, studios, personal trainers and clubs get enquiries late at night and at peak times, when staff are on the floor. People ask about prices, classes and joining, and sign up where they get an answer first. An assistant replies and books the free trial.

Enquiries at night

Most people decide to join late in the evening.

Class questions

Timetables, levels and availability asked all day.

Trial no-shows

Free trials booked but not attended.

Lapsed members

No simple way to follow up.

What we set up

A system for gyms & fitness

Trial and class bookings

Books free trials and classes, then reminds people to turn up.

Membership questions

Answers from your approved prices, timetable and policies.

Lead follow-up

Collects goals and contact details and passes warm leads to your team.

Clear class and pricing pages

Fast pages that show the timetable and make joining easy.

Example conversation

How it sounds.

A scripted example for this sector. Your assistant uses your own prices, areas and tone.

The assistant does not give medical or injury advice. Health questions go to a coach or a professional.

Scripted example, not a real customer.

First 30 days

What happens after you say yes.

A typical start for gyms & fitness businesses. Timings depend on how quickly information and approvals arrive.

Week 1

We review your current site, enquiries and reply times, then agree what the assistant should handle.

Weeks 2 and 3

We build and test it with you on real questions from your customers, then connect your calendar and inboxes.

Week 4

It goes live. We review real conversations together and tighten the answers.

What we track

Numbers that matter to you.

Reporting for gyms & fitness businesses stays practical and short.

Reply time

How quickly new enquiries get a first response, including evenings and weekends.

Qualified leads

Enquiries that include a name, need and contact details.

Bookings

Appointments, viewings or visits booked from chat or messages.

Handovers

Conversations passed to your team, and why.

Recommended starting point

Start small.

Wild Chat or Wild Connect with a Wild Build landing page for each offer or challenge.

FAQ

Common questions.

Not here? Ask on WhatsApp or email. We reply within one working day.

Ask on WhatsApp
Can it book free trials?

Yes, and it can send reminders to cut no-shows.

Does it work with my booking software?

Often yes, through a calendar or integration. We check during the audit.

Can it handle class waitlists?

It can collect waitlist requests and pass them on, depending on your booking system.

Let us look at your gyms & fitness business.

A free missed-lead audit shows where enquiries are lost.

Reply, the Wild Web owl