SEE IT ON YOUR WEBSITE

THE CHAT THAT BOOKS THE JOB

A visitor asks about a boiler at 9:47pm. The assistant answers, asks the right questions and books the visit. You see the lead in the morning, and a person can take over whenever it matters.

Start your 14-day free pilot

Reply, the Night Owl mascot for the Wild Reply AI assistant, wearing a headset

Hartley Heating

AI assistant, online

Hi, boiler's stopped and there's no hot water. Can anyone come tomorrow?9:47pm

Sorry to hear that. I'm Reply, the AI assistant for Hartley Heating. I can get you booked in. What's your postcode?9:47pm

TN34 3AB9:48pm

Thanks, we cover that area. Is it a gas boiler, and can you smell gas?9:48pm

Gas. No smell.9:48pm

Good. I have 8:30am or 1:00pm tomorrow. Which suits you?9:48pm

8:309:49pm

Booked for 8:30am. Dave will text you when he's on his way. I've passed your details to the team.9:49pm

LEAD SAVED. BOOKED 8:30AM. SENT TO DAVE. Reply the owl holding a calendar with a tick

EXAMPLE ONLY. HARTLEY HEATING IS MADE UP.

WHAT IT DOES

WHAT IS AN AI CHAT ASSISTANT FOR A SMALL BUSINESS?

An AI customer service assistant is software that replies to visitors on your website straight away, using the information you give it about your business. It answers common questions about services, prices, opening hours and areas covered, collects name and contact details, and offers booking times. When someone is upset, the question is complicated or they ask for a person, it passes the conversation to your team with everything already captured.

Wild Chat is the simplest way to start. It is trained on your website, documents, price lists and the real questions customers ask, tested before launch, and reviewed against real conversations in the first weeks. It can book appointments straight into your calendar, connect to your CRM, and add WhatsApp, Messenger, Instagram or SMS later on the same platform. It always tells people it is an AI, never invents prices or promises, and is set up with UK GDPR in mind.

✓ Trained on your website, documents and FAQs
✓ Trained on your own services, prices and policies
✓ Lead capture and qualifying, sent to you instantly
✓ Honest handover to your team when needed
✓ Calendar booking, CRM links and a live dashboard

WILD REPLY

WILD CHAT

£249 SET-UP

Then £79 a month. Try it free for 14 days with a capped number of conversations.

Start the free pilot Need WhatsApp or social DMs too? See Wild Connect

HOW IT WORKS

LIVE IN 5 TO 7 DAYS

TELL US ABOUT YOUR BUSINESS

Share your website, price lists, FAQs and the questions customers ask most.

TRAIN AND TEST

We set the tone, rules and handover, then you test it before it goes live.

GO LIVE AND IMPROVE

We add it to your site, read real conversations and improve answers each month.

FAQ

AI CHAT ASSISTANT QUESTIONS, ANSWERED

What is an AI customer service assistant?

Software that replies to customer messages instantly using the information you give it about your business. It answers common questions, collects enquiry details, offers booking times and hands over to a person when needed.

Will the assistant replace my staff?

No. It handles repetitive questions such as hours, prices and availability so you and your team can focus on work that needs a person.

How does it know about my business?

We train it on your website, price lists, policies and real customer questions. You test it before launch, and we review real conversations in the first weeks.

What happens if it does not know the answer?

It says so honestly, offers to take a message or book a call, and notifies you straight away. It is designed never to invent prices, promises or availability.

Is an AI chat assistant allowed under UK GDPR?

Yes, when set up properly. Customers are told they are speaking to an AI, only the details needed for their enquiry are collected, and we help you update your privacy policy.

How much does it cost?

Wild Chat is £249 to set up and £79 a month. You can try it free for 14 days first.

AI CHAT ASSISTANT FOR YOUR WEBSITE